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    What Our Customers Say

    joseph D.
    joseph D.
    James Okon did a fine job fixing the door. No issues.
    Phyl “LadyP”
    Phyl “LadyP”
    Awesome!! I had an emergency, they came promptly and explained everything thoroughly. I am very pleased with the serve I received.
    Gayle Shrake
    Gayle Shrake
    My garage door was fixed in no time. Thanks for such quick turnaround from the time I called to the timing to replace the overhead springs. However, on my invoice it stated that I declined the service package (which I was not offered it) but I would have declined anyway. Did not affect the rating given. Thanks again Dale!! I would definitely recommend your company to others. Price was pretty decent too!!
    Jona Wegiel
    Jona Wegiel
    Mike was very professional, experienced and explained to us what needed to be done. A job well done! We would highly recommend Overhead Door.
    Edna West
    Edna West
    Great service. Extremely kind and helpful employees.
    Nice guy. Great worker. Had job done in no time. Thanks Michael Walz
    Wally Krieger
    Wally Krieger
    We had garage door that did not work properly. They had a service man out within two hours.
    Elaine Holt
    Elaine Holt
    Thank you Dale !! Excellent, honest, prompt service - Couldn't ask for anything more !!
    I got an appointment the same day I called, and my garage door was fixed in about an hour! Dale was great!! I highly recommend these guys!

    Garage Door Repairs: What to Do Before the Pros Arrive

    Home with thermacore garage door

    Learn how to handle common garage door emergencies effectively. Quick fixes, safety tips, and when to call for professional help. Keep your home secure!

    Garage doors are an essential part of our homes, providing security and convenience. However, when they malfunction unexpectedly, it can disrupt our daily routines and pose safety risks. Knowing how to handle garage door emergencies is crucial to mitigate issues and ensure your safety until professional help arrives.

    Dealing with a malfunctioning garage door can be stressful, but knowing what to do in an emergency can make all the difference. In this guide, we’ll explore essential steps to take when faced with garage door emergencies, empowering you to address the situation effectively and safely.

    Identifying Common Garage Door Emergencies

    Garage door emergencies can range from a stuck door to a broken spring or opener failure. Understanding the type of issue you’re dealing with is the first step towards finding a solution. Common emergencies include:

    Door Stuck Halfway

    A door stuck halfway is a common and frustrating emergency homeowners face. This issue can occur due to various reasons, such as:

    • Obstructions: Objects or debris blocking the door’s path can prevent it from opening or closing fully.
    • Track Misalignment: Misaligned tracks can cause the door to get stuck midway. This misalignment may occur due to loose bolts or damaged tracks.
    • Broken Springs: If the door’s springs are damaged or broken, it may fail to move smoothly along the tracks.

    Broken Springs or Cables

    Broken springs or cables are serious emergencies that require immediate attention. Garage door springs are under high tension and can cause significant damage or injury if they snap. Common causes of broken springs or cables include:

    • Normal Wear and Tear: Over time, garage door springs and cables can wear out due to frequent use and exposure to elements.
    • Lack of Maintenance: Failure to lubricate and maintain springs and cables can accelerate wear and increase the likelihood of breakage.
    • Extreme Temperatures: Extreme temperatures, especially cold weather, can weaken springs and cables, making them more prone to breaking.
    RELATED: Understanding Garage Door Spring Types and Maintenance

    Faulty Garage Door Opener

    A faulty garage door opener can disrupt the smooth operation of your garage door. This emergency can manifest in various ways, including:

    • Remote Malfunction: Issues with the remote control, such as dead batteries or signal interference, can prevent the opener from responding to commands.
    • Motor Failure: The motor powering the garage door opener may fail due to electrical issues, mechanical problems, or worn-out components.
    • Sensor Problems: Faulty safety sensors can cause the opener to malfunction, leading to erratic door behavior or failure to operate.

    Off-Track Door

    An off-track door is a serious emergency that requires immediate attention to avoid further damage to the door and surrounding property. Common causes of an off-track door include:

    • Impact Damage: A collision with a vehicle or heavy object can knock the door off its tracks, causing misalignment.
    • Loose Hardware: Loose bolts, rollers, or brackets can cause the door to derail from its tracks during operation.
    • Worn Rollers: Over time, garage door rollers can wear out, causing the door to slide off the tracks.

    Loud or Unusual Noises During Operation

    Loud or unusual noises coming from your garage door during operation are often indicative of underlying issues. These noises may include:

    • Grinding or Squealing: Grinding or squealing noises can indicate friction between metal components, such as worn-out bearings or lack of lubrication.
    • Rattling or Banging: Rattling or banging noises may suggest loose hardware or components within the door mechanism.
    • Screeching or Whining: Screeching or whining noises can signal issues with the garage door opener motor, such as worn-out gears or belts.

    Identifying these common garage door emergencies early and addressing them promptly can help prevent further damage and ensure the safety and functionality of your garage door system. Regular maintenance and inspections are key to minimizing the risk of emergencies and prolonging the lifespan of your garage door components.

    Safety First: Precautionary Measures

    When it comes to dealing with garage door emergencies, safety should always be the top priority. Before diving into any repair work, it’s essential to take precautionary measures to protect yourself and others. Here are some safety tips to keep in mind:

    Disconnect the Power to the Garage Door Opener

    Before starting any repairs, it’s crucial to disconnect the power to the garage door opener. This step ensures that the door won’t accidentally activate while you’re working on it, reducing the risk of injury or accidents. Locate the power cord or switch connected to the opener and switch it off or unplug it from the power source.

    RELATED: Garage Door Safety Tips for Homeowners

    Avoid Attempting Repairs if You’re Unsure or Uncomfortable

    Garage door systems can be complex, and attempting repairs without the necessary knowledge or experience can be dangerous. If you’re unsure about how to fix a problem or feel uncomfortable handling certain tasks, it’s best to leave it to the professionals. Trying to tackle repairs beyond your skill level can lead to further damage or injury.

    Keep Children and Pets Away from the Garage Area

    During emergency repairs, it’s essential to keep children and pets away from the garage area. Garage doors are heavy and can pose a significant safety risk, especially when they’re malfunctioning. Ensure that children and pets remain at a safe distance to prevent accidents or injuries. Consider blocking off the area with barriers or gates if necessary.

    Wear Protective Gear, Including Gloves and Safety Glasses

    When working on garage door repairs, wearing the right protective gear is essential to safeguard yourself against potential hazards. Be sure to wear sturdy gloves to protect your hands from sharp edges, moving parts, and pinch points. Additionally, wearing safety glasses can shield your eyes from debris, dust, and flying objects.

    Remember, safety should always come first, and if you’re unsure about how to proceed or encounter a problem beyond your expertise, don’t hesitate to seek professional assistance. Your well-being and the safety of those around you should never be compromised during repair work.

    Quick Fixes for Immediate Relief

    When faced with a garage door emergency, implementing quick fixes can provide immediate relief and prevent further complications. Here are some simple yet effective solutions to address common issues:

    Lubricate Moving Parts

    One of the most common reasons for garage door malfunction is friction and lack of lubrication in moving parts. Applying lubricant to hinges, rollers, tracks, and springs can help reduce friction, allowing the door to move smoothly and quietly. Use a silicone-based or lithium-based lubricant for optimal results.

    Manually Open or Close the Door Using the Emergency Release Cord

    If your garage door becomes stuck or unresponsive, you can manually open or close it using the emergency release cord. Locate the cord hanging from the garage door opener and pull it down to disengage the opener from the door. You can then lift or lower the door manually along the tracks. Exercise caution when operating the door manually, as it may be heavier than usual.

    RELATED: How to Extend the Lifespan of Your Garage Door

    Secure Loose Components

    Loose hardware or components can cause the garage door to operate improperly or become misaligned. Inspect the door and its mechanisms for any loose bolts, nuts, brackets, or rollers. Use adjustable wrenches or pliers to tighten any loose components securely. Pay special attention to hinges, tracks, and mounting brackets, as these areas are prone to loosening over time.

    By implementing these quick fixes, you can address immediate concerns and restore functionality to your garage door. However, it’s essential to remember that these are temporary solutions and may not resolve underlying issues. For comprehensive repairs and maintenance, consider contacting a professional garage door technician. They can diagnose the problem accurately and provide long-term solutions to ensure the reliable operation of your garage door.

    DIY Troubleshooting Tips

    When dealing with minor garage door issues, some troubleshooting tips can help you identify and address the problem effectively. If you feel comfortable tackling these tasks yourself, consider the following DIY troubleshooting tips:

    Check for Obstructions Blocking the Door’s Path

    Sometimes, a simple obstruction can cause your garage door to malfunction. Inspect the area around the door and remove any objects that may be blocking its path. Common obstructions include garbage cans, bikes, or debris that may have accumulated along the tracks. Ensure that the door’s path is clear before attempting to operate it again.

    Inspect the Tracks for Debris or Misalignment

    Garage door tracks play a crucial role in the smooth operation of the door. Over time, dirt, debris, or even small objects can accumulate on the tracks, causing the door to become stuck or operate unevenly. Inspect the tracks carefully and remove any obstructions or buildup using a soft brush or cloth. Additionally, check for any signs of misalignment or damage to the tracks, such as bends or dents, and adjust them as needed.

    Test the Safety Sensors to Ensure They’re Functioning Properly

    Modern garage doors are equipped with safety sensors that detect obstructions in the door’s path and prevent it from closing if an object is detected. Over time, these sensors can become misaligned or dirty, leading to malfunctions. Test the sensors by waving a broom or object in front of them while the door is closing. If the sensors are working correctly, the door should stop and reverse its movement. Clean the sensors with a soft, dry cloth and realign them if necessary to ensure proper functioning.

    By following these DIY troubleshooting tips, you can often identify and resolve minor garage door issues on your own. However, if you encounter more significant problems or feel uncertain about performing repairs, it’s always best to seek professional assistance. A qualified garage door technician can diagnose the issue accurately and provide the necessary repairs to restore your door’s functionality safely and efficiently.

    When to Call for Professional Help

    While DIY troubleshooting can resolve many garage door issues, there are situations where it’s best to seek the expertise of a professional technician. If you encounter any of the following problems, it’s advisable to call for professional help:

    Broken Springs or Cables

    Broken springs or cables are serious issues that require immediate attention from a trained technician. Attempting to repair or replace these components yourself can be extremely dangerous due to the high tension they’re under. Professional technicians have the knowledge, experience, and specialized tools necessary to safely replace broken springs or cables and restore your garage door’s functionality.

    RELATED: DIY vs. Professional Garage Door Installation: Pros and Cons

    Motor or Opener Failure

    If your garage door opener fails to operate correctly, it may indicate a problem with the motor or other components of the opener system. Attempting to diagnose and repair electrical issues yourself can be hazardous, especially if you’re not familiar with electrical systems. A professional technician can assess the problem, troubleshoot electrical issues, and repair or replace the motor or opener as needed to ensure your garage door functions properly.

    Structural Damage to the Door or Tracks

    Structural damage to the garage door or tracks can compromise the safety and stability of the entire system. Signs of structural damage may include dents, bends, or cracks in the door panels or tracks. Attempting to repair or realign damaged components yourself may worsen the problem and pose safety risks. A professional technician can assess the extent of the damage, recommend appropriate repairs or replacements, and ensure that your garage door operates safely and smoothly.

    By calling for professional help when encountering these issues, you can avoid potential safety hazards and ensure that your garage door is repaired correctly. Professional technicians have the expertise and equipment to diagnose and address complex problems effectively, restoring your garage door’s functionality and keeping your home safe and secure.


    In conclusion, knowing how to handle garage door emergencies is essential for every homeowner. By following the steps outlined in this guide, you can effectively address unexpected issues and ensure the safety and security of your property. Remember to prioritize safety, communicate clearly with professionals, and invest in regular maintenance to prevent future emergencies.


    What are common garage door emergencies?

    Common emergencies include a stuck door, broken springs or cables, faulty opener, off-track door, and unusual noises during operation.

    What causes a door to get stuck halfway?

    Reasons can include obstructions blocking the door’s path, track misalignment, or broken springs.

    Why do garage door springs or cables break?

    Factors such as normal wear and tear, lack of maintenance, and extreme temperatures contribute to their breakage.

    What can cause a faulty garage door opener?

    Issues like remote malfunctions, motor failures, or sensor problems can disrupt the opener’s operation.

    How can an off-track door occur?

    An off-track door can result from impact damage, loose hardware, or worn rollers.

    When should I seek professional help for garage door issues?

    Call for professional assistance if you have broken springs or cables, motor or opener failure, or structural damage to the door or tracks.

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    Design Your Dream Door

    Use our interactive tool to design your own custom garage door and see how it looks on your home. Simply upload a photo of your garage door to visualize different door style, trim, window and color options. This tool works on both mobile and PC desktops; however, you may find it easier to view on a larger screen.