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    What Our Customers Say

    joseph D.
    joseph D.
    James Okon did a fine job fixing the door. No issues.
    Phyl “LadyP”
    Phyl “LadyP”
    Awesome!! I had an emergency, they came promptly and explained everything thoroughly. I am very pleased with the serve I received.
    Gayle Shrake
    Gayle Shrake
    My garage door was fixed in no time. Thanks for such quick turnaround from the time I called to the timing to replace the overhead springs. However, on my invoice it stated that I declined the service package (which I was not offered it) but I would have declined anyway. Did not affect the rating given. Thanks again Dale!! I would definitely recommend your company to others. Price was pretty decent too!!
    Jona Wegiel
    Jona Wegiel
    Mike was very professional, experienced and explained to us what needed to be done. A job well done! We would highly recommend Overhead Door.
    Edna West
    Edna West
    Great service. Extremely kind and helpful employees.
    Nice guy. Great worker. Had job done in no time. Thanks Michael Walz
    Wally Krieger
    Wally Krieger
    We had garage door that did not work properly. They had a service man out within two hours.
    Elaine Holt
    Elaine Holt
    Thank you Dale !! Excellent, honest, prompt service - Couldn't ask for anything more !!
    I got an appointment the same day I called, and my garage door was fixed in about an hour! Dale was great!! I highly recommend these guys!

    Garage Door Opener Troubleshooting Guide

    overhead door odyssey 1200 screw drive garage door opener

    Troubleshoot common garage door opener issues with our step-by-step guide. Learn quick fixes, maintenance tips, and when to call a pro.

    Garage door openers are the unsung heroes of our homes, providing safety, convenience, and security. However, when they malfunction, it can be more than just an inconvenience—it can disrupt your day, compromise your home’s security, and even pose safety risks. This comprehensive guide aims to troubleshoot common issues with your garage door opener, helping you fix problems quickly and efficiently, or know when it’s time to call in the professionals.

    Understanding Your Garage Door Opener

    Before diving into troubleshooting, it’s crucial to understand the basics of your garage door opener. There are primarily three types of openers: chain drive, belt drive, and screw drive, each with its unique set of components including motors, gears, remotes, and sensors. Knowing which type you have is the first step in effective troubleshooting.

    Common Issues with Garage Door Openers

    Garage door opener problems can range from the door failing to open or close, reversing unexpectedly, or the motor running without moving the door. Understanding these common issues can help you pinpoint the problem faster.

    Troubleshooting Steps

    1. Check the Power Source: Ensure that the opener is plugged in and the circuit breaker hasn’t tripped.
    2. Inspect the Sensors: Misaligned or obstructed sensors can prevent the door from functioning correctly.
    3. Test the Remote and Keypad: Replace batteries and reprogram if necessary.
    4. Evaluate the Opener’s Motor and Gears: Look for signs of wear or damage.
    5. Adjusting the Limit Switches: These control the door’s opening and closing positions.
    6. Lubrication: Regularly lubricate moving parts to prevent wear and tear.

    When to Seek Professional Help

    When it comes to fixing your garage door opener, a hands-on approach can often resolve the simpler issues, such as sensor misalignments or remote control malfunctions. However, there are situations where attempting a DIY fix might do more harm than good, both to your garage door system and potentially to your safety. Here’s a closer look at when it’s wise to step back and call in the professionals:

    Complex Mechanical or Electrical Issues

    If your troubleshooting uncovers problems that seem to be related to the garage door opener’s internal mechanisms—like the motor, gears, or electrical systems—it’s time to seek professional help. These components require specific technical knowledge and tools for safe and effective repair.

    Safety Mechanism Failures

    Garage door openers are equipped with essential safety features designed to prevent injury and property damage, such as auto-reverse and emergency release functions. If you suspect that these safety mechanisms aren’t working correctly, it’s crucial to have a professional assess and repair these issues promptly. Tampering with these components without the proper expertise can lead to dangerous malfunctions.

    Structural and Balance Issues

    Issues with the door itself, such as problems with its balance or alignment, can be indicative of more significant structural problems. These might include worn springs, damaged tracks, or other issues that can affect the door’s operation and safety. Professional garage door technicians can accurately diagnose and resolve these problems, ensuring that your door operates smoothly and safely.

    Risk of Further Damage

    Attempting to fix complex issues without the right expertise can lead to further damage to your garage door opener or the door itself, potentially turning a minor fix into a costly repair or replacement. Professionals can identify and solve the problem more efficiently, saving you time and money in the long run.

    Warranty Considerations

    If your garage door opener is still under warranty, DIY repairs could void your warranty. Most manufacturers require professional servicing for repairs to keep the warranty valid. Before you attempt any fixes, check your warranty terms and conditions to see if professional service is required.

    In summary, while the satisfaction of solving a problem on your own is undeniable, recognizing when a problem is beyond your skill level is crucial for the safety and longevity of your garage door opener. Professionals have the training, tools, and experience to handle complex issues safely and effectively, ensuring your garage system works reliably and securely.


    Troubleshooting your garage door opener doesn’t have to be a daunting task. With a little knowledge and the right approach, you can solve many common issues yourself. Remember, regular maintenance is key to preventing problems before they start. However, when in doubt, always consult a professional to ensure your garage door opener operates safely and efficiently.


    What should I do if my garage door opener remote isn’t working?

    First, try replacing the batteries. If that doesn’t work, reset or reprogram the remote according to the manufacturer’s instructions. If issues persist, the remote may need to be replaced or there could be an issue with the opener itself.

    How often should I perform maintenance on my garage door opener?

    Perform basic maintenance at least once a year. This includes lubricating moving parts, checking the alignment and cleanliness of sensors, and ensuring the door is balanced. Some components may require more frequent attention depending on usage and environmental conditions.

    What are the signs that my garage door opener needs to be replaced?

    Signs include frequent malfunctions, excessive noise, slow operation, and failure to open the door despite power. If your opener is old and lacks modern safety features, consider replacing it for safety and efficiency.

    Can I replace a garage door opener myself, or should I hire a professional?

    If you have experience with DIY home improvement projects and the right tools, you may be able to replace it yourself. However, due to the complexity and safety concerns involved, hiring a professional is often recommended.

    What safety features should I check regularly on my garage door opener?

    Regularly test the auto-reverse mechanism by placing an object in the door’s path to ensure it reverses when encountering an obstruction. Also, check the manual release feature, force settings, and the condition of safety sensors to ensure they’re aligned and unobstructed.

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    Design Your Dream Door

    Use our interactive tool to design your own custom garage door and see how it looks on your home. Simply upload a photo of your garage door to visualize different door style, trim, window and color options. This tool works on both mobile and PC desktops; however, you may find it easier to view on a larger screen.